Sector 7 Networks ("we," "our," "us") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, www.s7n.ca (the "Site"), and any related services.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, company name, and job title.
- Technical Information: IP address, browser type, operating system, and information about your visit to our Site (e.g., pages visited, time spent on the Site, and referral URLs).
- Service Data: Information related to the services we provide, including support requests, technical data, and other communications with our team.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site and to collect data on user behavior and preferences.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and manage our IT services, including customer support and technical assistance.
- Communication: To respond to inquiries, send important updates, and communicate about our services and promotions.
- Site Improvement: To analyze and improve the functionality, performance, and user experience of our Site.
- Security: To protect our clients, our Site, and our services from security threats and fraud.
- Compliance: To comply with legal obligations, enforce our terms of service, and resolve disputes.
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as cloud service providers, payment processors, and customer support platforms.
- Business Partners: Trusted partners with whom we collaborate to deliver joint services or marketing initiatives.
- Legal Requirements: Authorities or legal entities when required by law or to protect our legal rights, users, or the public.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of marketing communications at any time by following the instructions provided in the communication.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the effective date will be updated.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sector 7 Networks
Email: support@s7n.ca
Phone: (604) 238-8677
Address: [Insert Physical Address]